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Hotfix: Patch 2 Updated to Fix Glitches

posted Dec 10, 2014, 2:33 PM by Princess Stabbity   [ updated Dec 10, 2014, 2:34 PM ]
Excellent job on the dev team's part getting this hotfix out so fast.

Patch 2 Updated 10th of December

Later on today we'll be implementing a hotfix for Patch 2 on PC to address graphical issues our players have been experiencing. This fix will ensure that the graphics settings are working correctly for everyone; however, players who are using lower graphics settings will notice changes to the visuals they are used to.

Before Patch 2, released December 9, shader quality for all PC users was being forced to run at Ultra. This impacted the performance of low-end machines and caused some unintended visual artifacts for users whose mesh quality was set lower than Ultra. As a result, users with Low or Medium mesh settings saw hair that was shinier than expected.

We attempted to address this in Patch 2 by binding the two settings so that mesh and shader quality were always the same. However, this fix wasn't properly implemented, and it forced shader quality to Low. We provided a command-line workaround Tuesday, but that still required players to ensure that the new shader quality matched their mesh settings.

This hotfix will correctly bind the mesh and shader settings and eliminate this issue. However, now that shader quality is being set correctly for everyone, players using lower settings will notice a decrease in the quality of visuals. This includes the removal of some features such as scars and freckles.

Most notably, the lower settings do not support blending of the age layer, so some users may notice that their Inquisitor (or custom Hawke) has aged considerably. And while this change is how it was originally intended to work, it could be understandably frustrating for people who created their characters before Patch 2.

If you would like to correct this change, you can set your mesh quality to High or Ultra. This will enable features that are disabled on lower settings, but may impact your framerate and performance.

We're sorry for any stress or confusion this may have caused, and we thank the community for helping us quickly identify and address this issue.